Map
Detailed Information
- Place Types Clothing store
- Address 1752 9th St N D-3, Naples, FL 34102, USA
- Coordinate 26.16676,-81.798873
- Website https://charlotterusse.com/pages/store-locator
- Rating 3.5
- Compound Code 5682+PF Naples, FL, USA
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 11:00 AM – 7:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
Terrible customer service! The cashiers and workers there are rude and lack customer service skills. The items are nice and I love the store, but the workers there make me not want to go back.
The absolute worse customer service I have seen to this day. I found two dresses and wanted the third that was on display. I asked about it, it was the last one and it was my size. The male manager was too busy having a personal conversation with a lady for 27 minutes and the lady working in the store didn’t feel like getting the dress down and said I know it’s your size but no I don’t want to get it down. I will not be returning.
There are 2 employees in this store. The cashier (who is very unhelpful), and the manager (who is a person who lacks self-control and professionalism). It was my third and last time at that store. I wish I read the reviews before going there. The manager threatened to hit myself, my baby and MIL with a large clothing rack when I was paying for my purchase. Stay away from this store. You and your family/friends will have much more fun on H&M and Forever 21, just a few steps away!
They don’t even answer the phone during business hours
Super good service, even when its black friday they managed to help me and take their time with my purchase!!!
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