Walgreens

Prescription was ordered 8 days ago and I've been to the store twice to pick it up and told to come back in an hour or that I would receive a text yet the order shows that it is still processing. After calling, I finally was able to reach a lovely salesperson named Iesha who was finally able to fill my prescription. I guess the third times a charm, but who has this much time to waist at the pharmacy when you are sick.

I have been waiting 7 days for my prescription. They never answer the phone. I went to the pharmacy, and they always told me we are ordering the pills. Plus, they told me that I will receive a call from them. Till now, I haven’t receive not even one call. The good part is that I lost my prescription window cause of their fault, but they are not the one to be blamed. Worst customer service. That Walgreens do not even deserve one star.

I have been using this pharmacy for over 10 years now. There is not one time that I have to make a 30-90 mins line, be it in the car, inside or just on the phone being put constantly on hold. I believe the pharmacy is quite understaffed, and the waiting times are almost always unacceptable.

I had the worse experience at this Walgreens with Seve the “Assistant store manager”.nI get to the Walgreens for a passport photo walking in to another customer requesting the lady in the front for help from someone in photosnThe lady managed to figure out what she needed to do but unfortunately I needed someone to take my passport photo. The only cashier in the front assisting multiple customers called for someone about 3-4x on the loud speaker and finally this short shrimp sad excuse of a manager comes stomping from the back. He helps someone else walks past me ignores me when asked to put in the password he came back puts in the password and walks away no greeting just foot dragging then he proceeds to help the guy from before.nI tell him I need a passport photo he tells me to hold on and begin at the other register helping a line of other people. So I start to interrupt like can you help me I was here before all these other people I can’t wait any longernThe other employee couldn’t come over to help me so why would you go over there and not asssit me first I was the only one there already waiting.nSeve had an attitude the moment he stomped over to not help. I told him that he should’ve either stayed home or go home if he wasn’t going to provide customer service. It was ridiculous and unbelievable that he was a manager because he lacked common sense and customer service skills.nSeve then denied to serve me because I gave him feedback on the service that he gave me and he didn’t like it he told me that I should’ve went home instead. As a manager this is extremely unacceptable and pathetic. Seve obviously doesn’t like himself and subsequently doesn’t like his job either cause he sure doesn’t act like it. He needs to do something better with his life then to ruin people’s day.

I have been a loyal customer of Walgreens for many years over 15 years and love Walgreens would never seek another pharmacy. But this one particular location in Hallandale beach blvd were rude and lie about services. I have never encountered such a rude and distrustful pharmacy from their technician to the pharmacist. I would’ve given zero stars out of five honestly.