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Dreams In Motion

3312 Shipwright St, Portsmouth, VA 23703, USA
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Shawn S (08/28/2015)
Do not go with this company. I reserved their party bus about a month in advance for my best friend's bachelorette party. I had about 15 ladies who were to join in on the fun. It was a week before the event and I received a call regarding payment and finalizing the contract. She was very patient and cordial. All was well or so I thought. Fast forward.......It's the night of, 9:45pm to be exact (the bus was to arrive at 10 pm). I get a phone call from the driver of the bus informing me that he will not be able to provide services and that my refund will be returned due to a malfunction on the bus. Yes ,15 minutes prior! Are you kidding me? He didn't even offer a back-up option. I was highly upset. I understand things happen but you could've at least offered me something. I told him to have the manager call me. I am still waiting on that phone call. I have called them a number of times for an explanation, apology or something from the manager. They have completely ignored me. When people show you who they truly are, believe them
Vicki & Lenny Vawter (07/13/2016)
A wonderful organization with just the best attitude and drivers around! We loved using Dreams in Motion for over 3 years now and counting for multiple purposes!!!!
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