Sbarro

I really missed this place when they left the mark a few years ago. I was so happy to find they returned. All the workers are super nice and the food is great!

Glad to see pizza back at the mall! We had a nice experience. Very friendly staff and great pizza as always.

PLEASE READ- My wife and I typically love Sbarro. We were so excited to see this place back at the Florence Mall after being gone so long. After our experience with the employees, we WILL NOT BE RETURNING! We got there at 7:30pm and the place closes at 8. We asked for a whole pizza and we're told we cannot have a whole pizza that it was too late. Ok, whatever. So we asked what pizza they had left. They pulled out two freshly-made whole pizzas. We asked if we could just purchase one of those and we were promptly denied after the employee asked the manager. They said we would have to pay for each slice individually. Ok. Fine. We got 4 individual slices. They put them in the oven for a few minutes to freshen them up. While being heated up, the employee was cleaning the prep tables with a sanitized rag in a bucket of cleaner. When they went to retrieve our food, they did not wash or sanitize before getting our food. I asked them if they would please wash their hands before getting our food, only to be given a terrible scowl and attitude- IF LOOKS COULD KILL. If we hadn't already paid, we would have just walked away. The employee returned with washed hands and put gloves on to serve our food. Gloves should have been worn the entire time. It is unacceptable in the food industry to handle cleaner and then handle food without sanitizing or washing hands LET ANONE IN A PANDEMIC! Worst customer service I have ever had and we will not be returning.

love it great place to eàt