Map
Detailed Information
- Place Types Clothing store
- Address 988 Southcenter Mall, Seattle, WA 98188, USA
- Coordinate 47.458772,-122.257495
- Website http://thecoolnorthwest.com/
- Rating 4
- Compound Code FP5V+G2 Seattle, WA, USA
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 11:00 AM – 7:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
No one cared to help. When asking for authenticity of the shoes they told me it is what it is and gave me attitude for questioning. After that ignored.
Nice selection of clothing but the business owner is unprofessional, immature and honestly rude to their social media followers. Employees have the “I don’t care” mentality. If you dare speak out on social media against the owners attitude you’ll get “blasted” and trash talked on their business page. It would be wise to spend money else where on a business that isn’t hateful and so cringey. Plenty of other small businesses to support that actually have a well mannered staff.
Clothes and shop are great, employees are subpar. All of them seemed like they didn’t want to be there.
Sells fake vintage and owner is a nasty predator
Recently I went to the The Cool and I did not have a good customer experience when I was there. The employees seemed to have a “too cool for school” or an “I don’t wanna be here” type of attitude. They were on their phones and blasting music and not even greeting or paying attention to the customers. Doesn’t seem like customer service is a high priority on their list. Overall, The Cool has dope hyped clothing and accessories, but the customer service needs to be better.
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