McDonald's

Very busy

The food is, well, it's McDonald's, so you know what it's going to taste like. This review is about the service. Also, this is based on dozens of visits, not just one.nnBasically, no matter what, at some point in the process, they're going to get your order wrong. Whether it's when you're placing the order and you have to correct them, coming up to the payment window and they're trying to charge you for someone else's order, or getting the order incorrect once you finally get it, as in you order no pickles but it has pickles. In the past it was worse. There were times every point in the process was messed up. Over the past year or two it has gradually gotten better so that it is only one portion....but it still happens. Although, I have to admit the one time I ordered only two fries they did get that one right.nnThe place is always clean, and the process is not quite so bad when you're inside....I think it's because they can hear you better in person and you can't screw up charging for someone else's order in that situation. Unfortunately, quite often the food is still screwed up, unless you order something simple.nnThe problem, in my opinion, is the workers just don't care about the product or the customer. Yes, there are a couple, but it's not everyone. Now, I will say that it seems like a change in management is when this place started to improve. I don't remember the name of the lady who used to be the manager, but one of the new ladies is named Kat. She seems like she genuinely cares about the customer, the product, and getting things right. I believe she's been the driving force for improvement. I'm not sure why they're not a 5 star rating capable store yet, though. It's possible there's just too much personnel turnover, or perhaps upper management is micromanaging. Either way, if something goes wrong, you can rest assured Kat will make it right if she's on duty. I just hope she can get the rest of the crews straightened out.nnIf you're in a hurry and need a small order, go inside and you can make sure it's correct right away. Otherwise, take your chances at the drive thru and probably wind up with an incorrect order.

Used to be the first stop everytime we arrive in Mt. Home. They don't serve hot cakes and sausage all day anymore. Gggrrrr.

For a fast food joint not too too bad. The fries are pretty consistent with being hot and fresh. And for mcdonald's that's the only thing they got going for them so it's smart they focus on what their good at.

Got great food I do not remember the last time I had hot fries from mcd had them there awesome