Reliant Credit Union

Best bank there very nice

Always helpful.

I would’ve given them a 5 star rating but they allow one person to have 3 transactions at the window which makes me late if I’m behind them. It should be one transaction per car.

Members are treated as just a number. 20+ years I have been with wcta, now reliant. As the change over and the down hill of the company continued since it's conversion to reliant so has my use for this facility.nOver a $41 negative balance, I get threats and account disabled so when I was able to get to one of the few affiliated branches out of state to put money in to correct this, they are unable to make deposit to fix issue.nWhen l spoke to rep, I said I would try to get there that day, as my busy schedule turned out, I wasn't able to till the next day. So because of one day, they made it so I had to waste more time to give them the money they were demanding yet made it so I could not give it to them.nAs someone who travels across the country. It does make it hard to bank, which is why I kept this account, but will be looking for a better place that actually values it's members.

The staff is mostly friendly and helpful. Once in a while you get a teller that's kinda rude, but that's most banks (or credit unions) in my experience. They only have one teller window at drive thru, and 2 ATMs. The lot entrance is also the exit so there are sometimes close calls with other vehicles.