SEPHORA

It's a small store but decently stocked. Thus far, I have had positive experiences with the staff. They are knowledgeable and offer themselves up for questions regularly.

Thank you so much Ruth for all your help on 11/11/2020 at 6:00pm! You were so helpful, sweet and patient. I would definitely recommend you come see her for all of your needs!

The manager haurora or however you spell your name was terribly rude to my mother and I. I was order from sephors on instacart a lot and I bought a foundation that I received the wrong color and all I wanted was to make an exchange I even showed her my receipt from instacart, you are suppose to exchange no problem. Instead she gave me a hard time for over 20minited saying she wouldn't know how to do that for me in my receipt doesn't have a barcode... I said I have done this one other time and never had an issue and it wasn't a manager that helped me last time... so I knew In my head it meant she just didn't want to help me. Then she almost gave me a worse time when she claimed she can push it through but she needs my id... I said thats not a problem for me at all im not worried since I didn't everything right. Then she wouldn't look up the price to tell me my exchange credit she had me sit for another 5 minutes at the counter for myself to look it up myself. Then I simply asked if my mom can get her birthday gift and another lady was starting to process it for her and the manager came over and stopped her and said not unless its within 30 days... then when we did the exchange we caught her staring and talking about us on our way out... talk about the worst customer service... I'll stick to ulta thanks

They got everything I need to make me glamorous

Heads up, if you exchange a product, and you go back to return the new product, you cannot get a refund, only store credit. I was told that’s how their system processes it.nnUpdate: Called customer service and they said that they only handle products purchased online, not in store.nnWhen I purchased the foundation I was told that there were no more testers available , and if it doesn’t work out for me I can always return it. What a disappointment.