Mercedes-Benz Of Rockville Centre

I have been going to this service location for the past 5 years plus, and I am beyond pleased with the customer service satisfaction. The staff is Professional, thorough, pleasant, friendly and accommodating. I Highly recommend the Mercedes-Benz Rockville Centre location to get your vehicle serviced, especially if you reside in the NY, LI surrounding areas.nSpecial thank you to Service Advisor Samantha for being on task informing me with proper maintenance for for my car.

I just bought a car from this dealership an I am very happy with my purchase an the service I received they were very helpful an they communicated very well an that’s a big plus in my book. I’d definitely recommend this dealership to everyone they will definitely help put you in the of your dreams ... thank you Chris an the Charming young lady that did the intake sorry I don’t recall her name right now but during our interview she mention she worked at Roy Rogers an a kid an so did I ud83dude02 anyhow thank you guys very muchnnThank you Robert & Andrea

Everyone at Mercedes Benz Rockville Centre's service department are top notch. They are extremely polite and helpful. Someone is always checking to see if you're ok and they follow up quickly on everything. Samantha Patti is great at communicating and goes above and beyond to make every every customer's experience the best possible.

While I do believe they need a new receptionist at this location...I had one of the best experience I've had (top to bottom) at a dealership. I drove an hour to purchase a car I wanted. I'm so glad that Audley (sales) was the representative who assisted me. He went above and beyond to make everything seamless. Not once did he present me with a, NO, and not once did he tell me what he couldn't do for me. I liked that he always brought me options or solutions for the vehicle I wanted most; not sell me on something else. Then he went to work on getting it done. Catherine (finance) is an absolute professional, and took on my needs with care and a genuine will to help me. They were both extremely thorough and knowledgeable, and stayed until after closing in attempt to meet my goals. Catherine followed up and did her very best for me. It was their due diligence that ultimately leveraged my car purchase. I highly recommend you see Audley and Catherine if you're looking for a sales rep that won't treat you as currency. I'd drive two-hours if I knew they'd be there, to purchase my next car.

All I have to say is that Jay, the commercial truck sales rep is one of a kind. We came in with the idea of purchasing a commercial truck, not knowing much about Mercedes and their brand. Jay made everything clear and answered all our questions. Moving from a Ford to Mercedes was def. the way to go, and I am so glad that Jay was able to assist us. His patience and knowledge were well needed. Thank you once again Jay, Daniel and I truly appreciate it :)