H&R Block

Courteous and knowledgeable staff from the front end to the cubicle. The accountant Rita Graves is trustworthy, professional, intelligent and funny. She anticipates any possible questions or issues and explains things thoroughly. She completes the taxes quickly yet she doesn’t make you feel like a number. I know she is doing the best by me and that is why I keep coming back to her.

I get that this is tax season making them very busy but the professionalism is very very poor. Jay Cohen on numerous occasions told me he would call me back with information on my taxes and each time it was me having to call him. It was always the same excuse being given that he will call me back that it’s very busy. Once again I get that it’s busy but if you tell someone you will call them back then call them back even if it’s to tell them you need more time. Just because I’m handicap for the moment and can’t go into the business like anyone else doesn’t mean that my customer service experience should be any less than what someone walking in gets.

Working with Rose was so easy and professional, she was simply amazing. She took the time to explain everything to me which was very appreciated. I will continue to use HR Block bc of how wonderful rose was.

Friendly and helpful staff and very close to my home

jay was awesome and didna fantastic job