Map
Detailed Information
- Place Types Clothing store
- Address 27150 Novi Rd, Novi, MI 48377, USA
- Coordinate 42.490818,-83.4693984
- Website https://www.sephora.com/happening/stores/novi-jcpenney-at-twelv
- Rating 4.3
- Compound Code FGRJ+86 Novi, MI, USA
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 11:00 AM – 7:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
Vanessa is very knowledgeable of the products..
I came into this Sephora looking for a gift for my wife and was totally overwhelmed when I walked in. The girl at the store was very helpful and showed me their best selling products for women and something that works well for most people. She even offered to ship it to my house for free since something was out of stock. I got my item just in time and wrapped the gift in the Sephora bag the girl gave me. It's hard to find good customer service and not only was the girl kind, she was so knowledgeable about the store. I think her name was Jasmin! I would recommend this location to everyone.
Good
I asked how much a product was and was told 22.00 then she charged me 24.00 and I called when I got home, but she had to talk to the manager....? I told her to have the manager call me. Two days later I called the other sephora by Nordstrom by mistake and they were going to take care of it over the phone. Then realized I called the wrong store. JCPenny would not take care of it over the phone. I have to show the receipt even though the clerk talked to her about it already and I received no phone call back. I would prefer better customer service as in the stand alone sephora by Nordstrom
Nice people
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