Firestone Complete Auto Care

Super disappointed that this location has gone downhill so much. The customer service used to be incredible but has drastically changed and not your typical Firestone standard. If we use Firestone again it will be Davenport or not at all.

Very competent. Very helpful. The only place to take my big baby.

Very busy but helpful. Clean great people. Best to have an appt.

About a month ago I stopped by and asked if I could get some air in my tires. The guy behind the counter said, “we are busy... why don’t you go across the street to Goodyear, they will take care of you.” Well, since they are so busy, I stopped by today and asked for a printout of all my records for the past 3 years... I’ve been a loyal customer for about 20 years now, even before Gordy was the manager. I have 4 cars that get oil changes every 5,000 miles, tires, brakes etc... no more Firestone... I’m going to help them out by taking my cars and money somewhere else. If the guy behind the counter would have simply said that it would be 15 or 20 minutes or even said to come back in an hour or two, I would still be a loyal customer. I hope they learn the value of customer service soon.

Got me in right away without an appointment. Professional fast paced environment. Friendly service