Jim Xamis Ford Lincoln

John went out of his way to make the sale of the car more than easy for my daughter! We received way more on a trade than we should have and want to say a big thank you to everyone at Jim Xamis. I highly recommend using John and the Xamis group. I will tell everyone I come across what a good group everyone there was!

Ellen Ackerman is exactly what you're looking for when it comes to buying a car. She is professional, caring, and swift. She made the process insanely easy and stress free. She was never pushy, only informative. She gave honest opinions and guidance. 100/10 would recommend going to see her for all your Automobile needs! Thank you so much Ellen!

We bought our first truck here at Jim Xamis in Lincoln, great staff with no pressure. Ed Seggelke, went above and beyond answering our questions and helping us to get to know our truck, he still answers my calls right away when I call with questions, I will definitely buy here again, Ed is so personable and made our day fun..If your looking for a vehicle go see Ed and the staff ,highly recommend!

I just bought a 2017 buick encore. The saleswoman Ellen was polite and friendly. All the staff I encountered were professional and friendly. Love the new car. Definitely will be getting my next car from them

I was traveling from Kansas City to Chicago during a winter rain storm in Kansas City that became snow in Illinois. My car completely shut down at 80 miles an hour on Interstate 55. When I arrived at the service department at Jim Xamis Ford Lincoln I was greeted by Vanessa I believe she is the manager, she was very helpful from the get go when I called from the side of the highway asking for her opinion on a tow company to use to get my car to the dealership. She quickly within one minute of my car being dropped in the service bay had her senior technician Ryan who might I add is 24 I believe assess my car and begin the diagnostic process. I could tell right away that this young man was very skilled at his job, one of the best service technicians I’ve ever seen. Within under a half hour he had already assessed the problem and figured out what part we needed to get me back on the road. The problem was the part was 45 minutes away and it was a blizzard. Vanessa had another service technician Chad give me a ride to get a rental car in Decatur. Because we didn’t think we were going to be able to get the part till the next day I was going to be forced to get a hotel room. That was done out of the kindness of her heart. On the way there Chad received word that we were able to pick up the part, so instead of getting a rental car we went back to the service department with the part. Ryan and Vanessa had stayed late to see that my car got fixed and back on the road. Within 15 minutes I was back on the road. With the help of that team I was able to get to my destination. From the moment I called I felt the family atmosphere I even felt it more when I walked in the door from the very first second till the end they made me feel like number one priority. I would recommend anyone who needs their vehicle worked on to go to the service department. If I could drive from Kansas City for the rest of my life to this dealership to have my vehicle serviced I would. This just goes to show the country that there is still good people out there. Ryan you are going places in life I can tell keep up the good work and thank you. Not to mention but their hourly service charge is only $99 and You do not find that anywhere else go ahead and get on the Internet and check all the other Ford dealerships I bet you don’t.