Chico's

Clothing is often made of poor quality and they do not stand by their product!

I have been to the Kent Station location a few times. Every time I have been the associates are friendly and willing to help find the style and size and start a dressing room for you. If it's not available, they can order the style and size you want at the register. The place is clean and updated with the new styles regularly. Have yet to have a bad experience at this location.

Kent Station Chico's always has exactly what I need (and more) with some of the most helpful sales associates.

Disappointing customer service experience today, unlike positive past experiences. 5 Employees to 2 Customers. One person said hello as I entered the store, great. But no one spoke to me the rest of time. No one asked if I was looking for something in particular. No one offered to take my clothes to a dressing room, as they have in the past. When I went to check out, the ladies at the counter finished their conversation before assisting me. Considering I purchased 2 pairs of slacks for $150.00; I would think I would be more valued as a customer. Future purchases will be made online, or elsewhere.

Very professional and friendly assistance. Totally in love with the outfit we put together for the ballet!