Map
Detailed Information
- Place Types Atm
- Address 3131 Williams Blvd SW, Cedar Rapids, IA 52404, USA
- Coordinate 41.959976,-91.712273
- Website https://www.dupaco.com/access/dupaco-locations/3131-williams-bl
- Rating 4.2
- Compound Code X75Q+X3 Cedar Rapids, IA, USA
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 8:30 AM – 12:30 PM
- Sunday Closed
Photos
Reviews
I will give more ud83cudf1f ud83cudf1f if I could, no words can explain how much I love banking with Dupaco. I've been with small and local banks and most of them are very good to bank with, and I well never bank with big name banks. But Dupaco is a unique and very easy to manage everything and the staff are so awesome any location you go. We moved to North Carolina for 2 years and they helped us more then one time when we needed extra cash, in a matter of less then one hour. We applied on line for a loan and one of the staff called us in 10 to 15 after and he was so nice not judgmental, and he was talking to me like a friend I felt like.nAnd I love the reword cash back that you get by using your card or checking or other.nAnd I like how they are protective over everything where they would call you quick if they see anything odd with any transaction. And they even call to give financial support and advise, I never had another bank care that much. At Dupaco you don't have to be rich to be treated good, and that's what I love about it. The best of the best ud83dudc4dud83dudc4d
Making an edit to this post... the refinancing process was painful and Katie Fisher more than once refused to pick up the phone and call me back when I had questions. I repeatedly told her I was changing insurance companies during the refinance and I was assured everything would be handled at closing for the money in escrow. She dropped the ball and screwed up the closing and never funded my one year of insurance in the closing!!! Complete incompetence and to make matters worse I lost my job due to covid and had to find the $770 out of pocket when I was led to believe the insurance money was already included in the closing. I will be refinancing through a different credit union asap and will be taking my money somewhere else...nnUpdate- 4 weeks later and no response from Dupaco very disappointing. 260 ppl have seen this review so far so hopefully I’m helping someone make a more informed decision about this credit union.
This bank cares about their customers. They always take the time to work with you in regards to an situation. I appreciate all the employees at Williams Blvd Branch.
The insurance sucks.
Spent over an hour with one representative to make sure the credit union could accept foreign service employees without a problem and was assured they had a number of people in the same situation, and opening an account would be no problem; we appreciated the time this person spent to check out all aspects of our situation. Went back to open an account and was served by a different person - was rejected due to the same situation we had described in the first meeting with the first person, even referencing the first person and first meeting. The second person never went to check with the first person. This was a very poor customer experience, getting conflicting information from within the same branch. We later went to a competitor and had an excellent experience.
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