Map
Detailed Information
- Place Types Atm
- Address 716 A Ave NE, Cedar Rapids, IA 52401, USA
- Coordinate 41.9834318,-91.6637414
- Website https://www.greenstate.org/
- Rating 3.7
- Compound Code X8MP+9G Cedar Rapids, IA, USA
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
I would rather suffer a thousand paper cuts all over my body than have to use this company for anything. If completely closing my credit card wouldn’t hurt my credit score I would have done this years ago. Simple tasks such as just trying to use the website to reset my password online it’s legitimately impossible. This company is a joke, your website blows, it’s 2021, figure it out.
Only 2 stars because it’s a better location then others in town. Expensive overdraft fees and easy to overdraft when charges are always pending. Got Double charged for a computer I bought and got a second refund a week or so later and didn’t even look into it when I asked them too Just telling me it was stimulus money causing Overdraft fees for the whole week. switching banks.
Sarah Hughes and Sandra are great people who care about their customers
Me and my wife have been customers here for about 2 years now. If you walk into a location, their service is wonderful, however most things I've needed to contact them for have not been things that I needed to come into the location for. Their automated answering service is the worst I've ever dealt with. Unless you're trying to get a loan, start a mortgage, it's useless. I've tried calling multiple times on 4 separate occasions and all 4 times I've waited on hold for over 15 minutes, 2 times I waited a half hr. Two of the 4 times I tried selecting the call back option so I didn't have to wait any more on the phone, but never received a call back. Overall this poor service has really soured what would otherwise be a good experience. Hopefully they see this and change their answering system, because as it is now, I'd probably go with another option if things don't get better.
Everyone goes out of their way to help and in any way they can. Recently Ally Gonzalez took time to help me problem solve an app issue and a refund back to my account. She also gave me her direct number and which I did call her later and so sweet and helpful. I love this bank! ☺ufe0f
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