Map
Detailed Information
- Place Types Painter
- Address 1110 Cole Ave, Elkins, WV 26241, USA
- Coordinate 38.9180832,-79.8474374
- Website http://www.talbottglass.com/
- Rating 3
- Compound Code W593+62 Elkins, West Virginia,
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Great place for all of your glass needs with friendly service.
Poor customer service and scheduling. We contacted them to schedule repairs, we were told they would put in a work order and contact us to schedule. 6 weeks went by, no call. Called them again and there was no previous work order. The website specifically states that they cover Lewis County. When giving them directions in Lewis County they stated that it was pretty far . We were then told that someone would be here last week. Another week of waiting, no call. No worker showed up. We had quite a bit of work that could have been done which would have been very lucrative for a local business. We have since taken out business elsewhere.
I could not give them zero stars or I would. I called this company in September about getting an estimate on replacing all the windows in my home. Jason said they would work with my realtor and get an estimate out to me within two weeks before we moved in. It has been over 3 months and many calls only to be told that Jason is working on it. Jason has never even called to schedule a time to do the estimate or to explain why it is taking so long. I do not understand how they stay in business. The people are nice when they answer the phone but nothing ever gets done.
Terrible customer service! Do not waste your time with this company. It took me two months to get a quote from them then I tried for three months to schedule work and finally gave up.
They have a worker with 20 years of experience with glass from NYC. This guy can measure right and do about anything with glass and cares about doing it right!
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