West Coast Self-Storage Sheridan Beach

I was truly impressed by this storage company. Not only was this facility clean, it was very secure with cameras everywhere. And nice elevators that could hold up to 2 carts. The staff members Scott and Tiffany were really nice and helpful. And they had all the answers to our questions. Getting the unit and going through all the setup process was so fast and simple. The loading dock was easy to get in and out of with code gates at each end. I highly recommend this storage facility.

Smoothest moving experience I’ve had! Friendly and personable staff were happy to go the extra mile to look out for me to make sure I didn’t overlook some details that would’ve made my life much harder. Scott Coleman was a lifesaver! Thanks y’all; keep up the good work

I've used a few different storage facilities in the past and I have to say that WCSS - Sheridan Beach tops them all. First of all, the facility is very secure and I feel very comfortable storing my things there and being on the property even at night. Each renter has their own individual entrance code to get beyond the gate and to take the elevator. The elevator will only take the renter to their individual floor, adding another layer of security. Another cool thing is that on many of their units the door is on the wide side of the unit (e.g., for a 10 x 5, the door is on the 10' side) which makes it really easy to access your stuff without having to take a bunch of stuff out.nnWhen I first started storing there I worked mostly with Tiffany, the manager. She provided great customer service and was always willing to go the extra mile to answer questions and provide me with additional information. On top of that she is very friendly and positive and it makes for great interactions with her. I recently began working with Scott, the assistant manager, when I needed to upgrade to a bigger storage space. I wasn't sure what size I needed and I was in a time crunch, so I was frazzled and indecisive but was so grateful that Scott was so patient and helpful. He was very understanding and worked to make the transition go smoothly even with all my indecisiveness. He really went the extra mile to find me a solution to my expanded storage needs that was close to my current storage space and without incurring a lot of extra costs. I am really grateful for his help during this stressful time. I also had the pleasure of working with Colby, who was in training when I met him. He presented as very knowledgeable and personable and was very willing to help provide a great customer experience. Thank you to all of you!

Doing most of the sign up work on line was wonderfully helpful and efficient. The online discounted rate was also very helpful. When I arrived on site, Scott interrupted his lunch break to assist me in the completion of acquiring a storage unit. He was polite, professional, positive, and thorough. It was refreshing to see this level of customer service. I don't think I could be more satisfied with the combination of service, rates, accessibility, and security.

Truly awesome experience--the manager has been extremely help throughout the whole process-even with unique circumstances. Top notch customer service. Units are very clean, well kept and safe. Also-they have a great working relationship with Budget Movers which is super helpful! Great experience and would highly recommend!