McDonald's

Customer service is horrible! I placed my order at the drive through and pulled forward to the first window as instructed, the man gave me my total. I pulled out my card and put it into the card reader it dinged and he said ok you can pull it out. He then began speaking to someone behind him about payment and computer issue and never once addressed me. He then signaled for me to pull to next window. The woman verified my order and then asked for payment. I stated that I had already paid at the first window. She looked at her computer and said it says you didn’t pay, you must pay. I said I paid with my card at the first window. She was very rude and angry and said there is something wrong with the computer and your payment didn’t go through. I handed her my card again and she thrust my food and drink at me without so much as an apology. I checked my bank account and saw that I was charged twice so I went inside to speak with a manager. After I explained the issue of being charged twice and the exact conversations all she said to me was wait 24 hours and it should go away. I said maybe the guy at the first window should have explained what was going on. She said oh we don’t know these things. I said the lady at the second window was very rude. The manager never apologized for any of it. All she said was check your account in 24 hours and the payment will resolve itself. Horrible customer service!

Consistently getting drinks N Ok T filled all the way. I mean an inch from the top is a good amount of sofa I'm not getting. Apparently, their new automatic drink filling station (drive thru) does not allow for drinks to be topped off properly. McDonald's needs to fix this!!!

Love McDonald's value drinks and meal combinations for a quick meal or snack.nThe grand kids love the nuggets and getting a prize with the HAPPY MEAL. Everybody wins!

Great service! Food was great. Line was long when I went but went by quick!

They always seem busy, but service is fast and the staff friendly. The mobile app makes ordering quick and convenient.