Map
Detailed Information
- Place Types Amusement park
- Address 3823 Irving Mall, Irving, TX 75062, USA
- Coordinate 32.8384223,-96.9974203
- Website https://www.skyzone.com/irving
- Rating 4.4
- Compound Code R2Q3+92 Irving, TX, USA
Openning hours
- Monday 2:00 – 9:00 PM
- Tuesday 2:00 – 9:00 PM
- Wednesday 2:00 – 9:00 PM
- Thursday 2:00 – 9:00 PM
- Friday 10:00 AM – 11:00 PM
- Saturday 10:00 AM – 11:00 PM
- Sunday 11:00 AM – 7:00 PM
Photos
Reviews
The membership is a scam bet you want get any of my money next month.
Took our kids to this place. Staffs were good no one was rude when we visited. We had pogo pass and it says $2 for socks but their charged us $8.57 for 2 kids socks, when I asked it shows as $2 per socks& the lady patiently said it’s not updated may be. When google it says $3.. I’m not sure why there is no update on the same. Both parents has to sign the waiver before you get into line. As the lady who was so patiently working in the front door was telling everyone to sign waiver whoever entering the premises (no one knew both parents had to sign). Overall kids has fun of 50mins.
The lady that appeared to be the manager yesterday at noon was helpful to direct me as soon as she spot me eyeing outside and was very friendly. Mia did a great job to help us check in and get registered. The staff here is very friendly, one young man who i didn’t get the name of, was playing with my toddler. I also saw a young lady helping the kids stack foam in the toddler foam pool.nThe restrooms were very clean and the lobby was being disinfected.nThe play area is a little out of shape and, as anywhere where kids play a little messy, but most of the staff were keeping an eye out.
Customer service was horrible. My friend son had a birthday party and as we were leaving she ask for a bag to put the t-shirt in. The manager said no we don't have any bags. So as she was getting ready to ask someone else he whispered to two other employees to tell her no. So as she was walking by the counter there were a stack of bags sitting on the shelf. So he deliberately was trying to make sure she did not get a bag. My friend took the bag and put her shirt in it and they called security. Also i purchased a drink for my 2yr old but it had no top. I asked him can i switch because he cannot have a cup without a top. He said no. Also he would not let me add a bag of chips to the order. They were closing and I am sure they just wanted to leave. It would have taken 10 secs to help me. Just very rude staff and I felt discriminated because I was black.
Go if you want to break a finger into three pieces. No lack of saftey and NO REFUND even after breaking one! Very RUDE STAFF (especially the manager with glasses)
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