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CarMax

11225 Parkside Dr, Knoxville, TN 37934, USA
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Detailed Information
Openning hours
  • Monday 10:00 AM – 9:00 PM
  • Tuesday 10:00 AM – 9:00 PM
  • Wednesday 10:00 AM – 9:00 PM
  • Thursday 10:00 AM – 9:00 PM
  • Friday 10:00 AM – 9:00 PM
  • Saturday 9:00 AM – 9:00 PM
  • Sunday 12:00 – 7:00 PM
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CarMax
CarMax
CarMax
CarMax
CarMax
CarMax
CarMax
CarMax
CarMax
CarMax
Reviews
Marcie Nichols (09/02/2020)
Very easy process especially during this pandemic time. Everyone involved was professional and courteous.
Deborah Rice (12/21/2020)
Honest, Fair, Fast, Easy . I have purchased 3 vehicles from since I became a widow. The experience is always totally hassle free. I get just the car I want at the very best price and as an added plus, CarMax has always given me full blue book value for my trade in. Also, you cannot beat their service and watt anti
Donnie Drawdy (01/19/2021)
What a great experience. Stephen was our salesman and was extremely helpful. Haley did our closing and what a treat. I cannot say how impressed we were from the time we walked in, being able to chat online and then the final closing. I will say that they have definitely earned our business from here forward. I recently purchased from a dealership and it wasn't bad at all but it wasn't nearly as easy as it was with Stephen and Haley. Thanks guys for everything. We are extremely happy with our purchase and will recommend our friends and family to you all in the future. Thanks again
Tasha Smith (03/01/2021)
The first time I purchased a car from her things went smoothly. This time not so much. Started out with misinformation from a call center rep who would not return phone calls or emails. I requested to have a vehicle shipped and after I paid the deposit I heard nothing for a week. I had to call 3 or 4 times just to get some information. The floor mats I received were not standard issued mats for my car nor were the anchored down even though I reminded them and they put a mat over another mat but did not solve the problem. The car was never really detailed after I purchased it. Just washed the outside and maybe sprayed the inside with some fragrance so I had to detail it myself. The car itself is great and I am happy with it but the service and the process from start to finish left a lot to be desired. It's supposed to be an easy process with them but in this case it just wasn't.
Alisha Huebner (03/08/2021)
The best car service around. I love how the prices are straight forward and you know what you are getting without having to haggle or feel like you are getting gipped. If Marc is working there make sure to ask for him! He was super nice throughout the whole process and has helped us buy 2 cars!
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