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Detailed Information
Openning hours
  • Monday 8:30 AM – 5:00 PM
  • Tuesday 8:30 AM – 5:00 PM
  • Wednesday 8:30 AM – 5:00 PM
  • Thursday 8:30 AM – 5:00 PM
  • Friday 8:30 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
Photos
Knoxville/Strawberry Plains Driver Services Center
Knoxville/Strawberry Plains Driver Services Center
Knoxville/Strawberry Plains Driver Services Center
Knoxville/Strawberry Plains Driver Services Center
Knoxville/Strawberry Plains Driver Services Center
Knoxville/Strawberry Plains Driver Services Center
Knoxville/Strawberry Plains Driver Services Center
Reviews
Timothy Deyton (03/24/2021)
Drove to the place five times turned away three of the times because they said that we were there too late although we were there before 4:00 both times the second time we were there almost at 3:00 like 3:15 but they said that they were too low on operators and couldn't get to us there were five people the second time and the waiting room and no one outside I understand everyone wants to go home at the end of their shift but that doesn't mean you need an hour and a half to get five people done and processed.. also they were very condescending and stated how my son would fail if he had not studied which he had but, made him feel as if he had done something wrong or not done enough very very impolite and very entitled someone needs to snap them up and get them working right
will be3 (03/17/2021)
Each time it seems I go to this place the service and accuracy of correct info from this office is worse than the last time. Each time the reps mess up the paperwork on my lisence. Wrong addresses to automatically adding you to things you didn't want.
Kris Wysong (02/05/2021)
Went there on February 5th to get a Real ID with a 9am appointment. Showed up at 8:50am, waited in a short check in line for 8 minutes. Person checking people in knew what documentation I needed and checked my documents, asked me Covid questions, took my temperature, and then had me renew my license at a kiosk. Got an ID ticket after my renewal at the kiosk and then waited about 5 minutes or so before I went to the counter to get my picture taken and get my temporary license while the official one is mailed to me. Also renewed my handgun permit at the counter with ease, just had to fill out the form at the counter. All in all a very smooth experience as I had all the required documents and showed up on time. They turned people away that showed up more than 15 minutes early so don’t arrive too early. Left the parking lot at 9:24am. All employees I interacted with were nice and courteous to me and didn’t see anyone not working hard.
Linda Parra (01/26/2021)
I came here for a name change and address on my license. I had all documentations needed with me and the security/screening person didn’t let me through because I didn’t have my “w2 or 1099” I’m self employed which I had a 1040 as proof, should have worked, but this incompetent lady didn’t know what she was doing. Anyways I went to the Maryville location and was able to update my license.
Caroline Johnson (01/21/2021)
I have been to this DMV 3 times to change my out of state license. I have brought all my documents I need each time. If one document is not good enough, the next time I come in, a prior document isn’t valid either. She should have told me the first 2 times what I needed to add/change. But husband brought in the same mail/ documents (which were even more illegitimate) and he had no issues. Go anywhere else.
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