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Keithly Electric Co

827 S Director St, Seattle, WA 98108, USA
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Reviews
Anna Cronin (07/18/2019)
Such a frustrating customer service experience. I had previously used Keithly and was happy with the quality of work and the technicians. However, the last two times I have tried to get a bid I've had a terrible experience. Most recently, I contacted them for a semi-emergency job. Their service model is that a customer service rep takes your information and then a project manager returns your call. This leaves the customer without ANY information about when a technician is available and whether it is possible to be seen quickly. It took four days for the project manager to even return my call so that I could find out when they are available. All the while, there is absolutely no electricity in half my home and a possible live wire in the wall.nnOut of the other four companies I called, Keithly was the only one with this model. The other businesses I spoke with were able to quote wait times and schedules. I finally booked an appointment with someone else, since I was able to talk to a scheduler right away.nnI will not be using Keithly in the future. I have some big needs in my home, and I have no desire to be placed in the black hole waiting for someone to get around to calling me back.
Linda Wixom (11/17/2019)
Amazing company! Great customer service, knowledgeable and they treat their employees well.
J Larson (08/30/2017)
After working with electricians and subcontractors of all kinds for thirty years, I've found Keithly to be exceptional.nAs a Realtor I work regurlary with all types of contractors. Keithly was prompt, fair and extremely knowledgeable. Their pricing was excellent as well.
Matteo Griffin (06/19/2019)
They do good work.
Riley Shirey (06/13/2018)
Good, professional, stand behind their work.
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