Home United States Oklahoma The American Bank

The American Bank

201 E Cherokee St, Wagoner, OK 74467, USA

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Detailed Information

Place Types Atm
Address 201 E Cherokee St, Wagoner, OK 74467, USA
Coordinate 35.9599339,-95.3766702
Website https://www.abwok.com/
Rating 4.1
Compound Code XJ5F+X8 Wagoner, Oklahoma, Unit

Openning hours

Monday 9:00 AM – 3:30 PM
Tuesday 9:00 AM – 3:30 PM
Wednesday 9:00 AM – 3:30 PM
Thursday 9:00 AM – 3:30 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 – 11:00 AM
Sunday Closed

Photos

Reviews

Dayna Kendall (01/23/2020)

Cons: The hours are not convenient and you can not make a deposit through the ATM. That would be most helpful for weekend and after hours banking.nPros: You are more than an account number. The tellers are always friendly and knowledgeable. Most any issue I have ever had has been handled with a phone call. Crystal is always accommodating and goes above and beyond to make banking here a pleasant experience.

Roderick Thomas (10/13/2020)

Crystal is the best she really help that's my bank

Allie Martin (04/13/2020)

4/11 attempted to get cash from ATM twice. Thought first time it said transaction couldn't be processed was operator error so tried again. Called my bank who told me to call them.nnSpoke with Greg, vice president of American Bank, who wouldn't even let me finish my sentence before telling me how my bank doesn't know what it's doing and what specific department to ask for in a tone that translated like he was bothered for even taking the call.nnI interrupted him to ask his position. Told him it was disheartening to hear he hasnt even shown any kind of sympathy considering it IS HIS ATM that didn't produce the cash.nnStill zero empathy from the vice president of the bank.nnI asked for his title and he didn't want to disclose it. Instead he deflected to say he was just trying to explain how to fix it. I told him he already told how and asked his title again.nnVice President. Told him shame on him to be the vice president and speak so unprofessionally.nnKindness and compassion matter Greg. Especially when your bank caused the problem. You'd be a way better problem solver and person if you'd take the minute to hear someone out, acknowledge what they've said and empathize. I sincerely hope you read this.nnMy grandmother has banked with your bank 15 years or more. She loves that staff. I hope you treat them better then you do people on the phone.

Jason Shipman (06/13/2019)

Excellent bank with a very friendly and helpful staff. I have used them for years and plan to continue using them. Special thanks to the loan department for being fast and efficient.

the Bouncer (08/01/2017)

I called to set up an appointment to talk with a loan officer about a small business loan. I spoke with Craig and after explaining the property I am looking to purchase and business I was looking to open he advised he wasn't interested in meeting with me to discuss rates or requirements. I have never found a financial institution that was so dismissive about making a new client and money, especially when it is in the community that they supposedly support. I love to support local businesses and keep my finances in Wagoner, but its people and companies like this that make big financial institutions an unfortunate necessity.

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