MidFirst Bank

very disappointed with this bank, first we have problems with the app all the time, it lags and logs me out all the time, it tells me my login is wrong even tho i know it isn’t, there isn’t an option to change ur info through the app either.nsecondly is the atm, we have deposited money a few times and every time it takes days to finally post to our account, we’ve been to other banks like chase and BOA and it usually only take 10 minutes or it’s immediate. we put money in saturday afternoon and it’s monday night and we still don’t have it. which is frustrating during this crisis and very inconvenient as a customer.nlastly we tried to go to the bank to get the money out since we needed it already, the lady at the desk said we just needed to wait for it to post, last time it took 3 days so we decided we just wanted it out and to close the account after so many issues with this bank, then she said we couldn’t so, which is strange because it was deposited at their atm at the same bank 3 days before. we asked for the manager and it seems like there was a misunderstanding already because she came out real snarky and with an attitude which was even more upsetting, we traded words and we lost our patience, never had any other banks not credit the account in any sort of way after depositing large sums of cash, very disappointed with service and the bank especially in such stressful times.nif you want to have a bank to rely on i wouldn’t choose midfirst.

All banks are pretty much alike, and offer pretty much the same services. So what I look for is something different. I look for a place where the people are friendly and treat you like a human being and not just an account number. I look for a place where they're not too busy to give you a smile and say hello. I like a place where they recognize you and appreciate your business. If this is what you're looking for two, this is a pretty good bank.

Milly and her team have always treated me with respect and done an outstanding job of making me feel like a person and not a number. Thanks Milly and Midfirst!

Awesome bank...very helpful ......

If I could give 0 stars I would. I started banking through them for one of my first jobs as a direct deposit for my check. Everything was fine for the first couple of months until I started using the checks they gave me. I used them for my car insurance and they kept charging me a $35 fee saying that I didnt have an account connected with those checks. If I didnt have an account how did I get the checks? Then I tried to take out money for a vacation I was going on and the teller told me she didnt feel comfortable giving me my money in cash that I could go to the ATM to get my money. I needed $1200 that day and my limit was only $500. THEN when me and my husband went to close our accounts and move to another bank they took our cards and cut them and told us to have a great day but not even 2 weeks later they sent me my statement in the mail (charging me $2/ statement) saying that I had fees to pay for there not being any money in my account. They never closed them just gave us our money and cut our cards but refused to close them over the phone because I didnt have our card numbers! I would never recommend this bank to anyone! We use USAA now and have had 0 problems.