Crossroads Ford of Wake Forest

Excellent experience! I was nervous because normally dealerships tend to have overpriced service departments but it was completely reasonable. The service associate Danny was completely helpful and not pushy. I felt completely comfortable waiting with my young daughter while my car was serviced. Definitely going there for routine maintenance on my Ford Escape.

I took my 2019 F150 Limited to the Quick Lane at Crossroads Ford in Wake Forest. They have been servicing my pick ups for years and always do a good job. I was pleased that Jerome serviced my F150 because I know he always does a great job. I was particularly pleased to see him check my lugs with a torque wrench.

We bought our F150 on 01/02/2021 sat. I would like to say Chris Rhine was our sales person and he did a great job of getting the trucks together for us to test drive etc.. I would go back to him again. Everyone at the dealership was very nice. BUT when you go to the finance department PLEASE be sure to read everything carefully and check to see if you have been charged for a power train warranty . We missed this on the paperwork and it was not disclosed. The issue is resolved now. We do love our Truck and feel the price was competitive based on our research we did before going.

The team at Cross Road Ford in wake forest is the best. I worked with Hannah over email. She was amazing. Responded to every one of my questions and I had plenty. I wanted a truck that was strong enough to tow my camper. I wanted a reasonable price. But I wanted a lot of perks in it. I also wanted not to pay any money down either. She worked out with her manager to get me my beautiful F150 with everything I was looking for. An offer I could not refuse. By the time I got to the dealership my truck was there waiting for me. They truly went above and beyond. They are the best team ever

Ahmed was a great sales guy to work with while buying a car for our daughter! He met with us earlier in the week to test drive and was not pushy at all. He gave us space to browse. Mgmt was helpful and located several vehicles to match our needs. They even gave us the negatives of each car we were considering - they wanted to be sure we knew what we were buying. We came back on Saturday to buy the car and Ahmed was quick and efficient in getting paperwork done and the car ready. The whole process was easy and we would definitely recommend Crossroads Ford and we would absolutely want Ahmed to help us again!!