Firestone Complete Auto Care

I go here for ONE reason. Jon Buck, he is their Service Manager. I originally met him while he was working at the University store, he has since been promoted and moved to a location a little closer to his home. He has always treated me and anyone I have sent his way very well and kindly. I live in Charlotte and still choose to drive all the way to this location because of the trust I have in him.....as of 11-3-20 Jon Buck no longer works there.

This place was amazing. So nice and polite. Went there for a vehicle inspection, found out I had a nail in tire and needed to replace the tire. Very helpful and didn’t try to sell me anything extra just did what I needed to get back on the road

Probably the best experience I've ever had getting an oil change. Mike was so incredibly kind and friendly, and was super informative. they are honest and quick. Great place to take your vehicle. I will definitely be returning.

I hit a rock and dropped the plastic underneath my car. I called everywhere Honda couldn’t get me in till the follow week, I had this piece dragging . I called firestone and spoke to Jamal . He was the only one to help me he said come over let me look. And he fixed the problem instantly !!! He was so nice and friendly and made sure my car was safe for me to drive !! I will from now on give my business to them !! What started as a sad morning , thinking what am I gonna do ? I have to go to work I’m divorced I tried to fix it with duct tape! So thank you Jamal ! If I could have given you a hug I would have !!

Great service. Time line was within 15 minutes. Safety requirements are being used. Perfect for new tires & auto care