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Self Storage Plus

11105 New Hampshire Ave, Silver Spring, MD 20904, USA

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Detailed Information

Place Types Storage
Address 11105 New Hampshire Ave, Silver Spring, MD 20904, USA
Coordinate 39.0388911,-76.9885196
Website https://www.selfstorageplus.com/locations/silver-spring/?utm_so
Rating 4.5
Compound Code 22Q6+HH Silver Spring, Maryland

Openning hours

Monday 9:30 AM – 6:00 PM
Tuesday 9:30 AM – 6:00 PM
Wednesday 9:30 AM – 6:00 PM
Thursday 9:30 AM – 6:00 PM
Friday 9:30 AM – 6:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday 10:00 AM – 4:00 PM

Photos

Reviews

D Funk (01/29/2021)

For the most part the facility is accessible, clean, good lighting and the units are nice. I have seen some mouse droppings on one of my items in my unit (no food or anything edible in my unit).nnMy biggest complaint it that they have gone up on the price several times in the past year. I know there is a pandemic but I don't see how that affects the storage unit business. Will be looking elsewhere if they go up again.

Mary Barr (03/31/2021)

The staff here is very professional and understanding. Their facility is very clean and taken care of. The staff worked quickly and efficiently to make sure i was satisfied with their service. They did not disappoint. Overall i enjoyed my visit.

Yvette Batoula (03/27/2021)

Great and I will say best storage. Very clean, has elevator and A/C. You cannot ask for more when it comes to storage. Also, the staff is very friendly and ready to assist you. Excellent experience.

Charles White (03/31/2021)

I had go over to get a unit walked in spoke to The Assistant manager Ashley has a really bad attitude doesn’t know how to treat customers she show me the unit she was acting like she didn’t wanna show the unit I had Questions that she didn’t answer I had already been there a couple of weeks ago and the nice gentleman Michael was so helpful all my questions were answer and he also had a good energy about the job I’m gonna go back and get the unit once Michael or Theresa are there they both are so helpful and generous that’s the kind of service everyone should give.

Wendy Ormsby (01/23/2021)

Our family chose to rent a space at Self Storage Plus in White Oak because it is close to our neighborhood. However, the smell in that place has been getting noticeably worse over time.nnI sent an email to the manager Theresa on December 2, 2020 about how bad the moth ball smell was when we were picking up our holiday decorations. It was so bad that when my husband and teen walked in the door with our things from storage, I could hardly stand the smell! I had to spray everything thoroughly with Febreze. She never responded to my email.nnI also called in early January and left a message for Theresa to call me back about the smell. She never returned my call. The last time I went into the White Oak office, I spoke directly with an employee who agreed that there is a very bad moth ball smell there. I filled out a vacate form that day to get our things out of that place.nnOur family started moving our things out of that nasty place right away. When we started moving out, I noticed a bug catcher on the floor in our unit and it was full of dead bugs! So, now they have an infestation problem?! We moved to a bigger and much better smelling storage unit. The best part is, our new unit costs us the same each month as the old one at Self Storage Plus!

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