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U-Haul Moving & Storage of North Auburn
U-Haul Moving & Storage of North Auburn
U-Haul Moving & Storage of North Auburn
U-Haul Moving & Storage of North Auburn
U-Haul Moving & Storage of North Auburn
U-Haul Moving & Storage of North Auburn
U-Haul Moving & Storage of North Auburn
U-Haul Moving & Storage of North Auburn
U-Haul Moving & Storage of North Auburn
U-Haul Moving & Storage of North Auburn
Reviews
Jacob Broadhead (09/02/2020)
All of the employees were great. They were attentive, helpful, and explained everything in great detail. I would suggest getting a second floor unit because anyone can walk in and try to access the first floor during the day, but you can only get to the second floor with the elevator, which only opens with a swipe of the security card. There are free carts to help you move your things just outside the elevator. The main store has lots of packing essentials. The location is close to major roads. One thing I didn’t like was that there is only one spot where you can park a large moving truck and then use the ramp. The other two spots you can park a truck, but there isn’t clearance to get the ramp out, so you have to carry things over the gap. It seems as if every day I wanted to move things, the spot with clearance for a ramp was taken.
Maria (09/25/2020)
James at U-Haul Auburn was great! I went in two weeks ago and he did everything he could to get my rusted ball hitch off my old car (used to tow a boat that rusted it over time) and he installed the new electrical to pull my new trailer. Even though he couldn't get the hitch off he told me of other places that could do the job. Really appreciate his assistance, great experience!
Vladimir Kuzin (09/26/2020)
The worst customer service I got in years!!!nGeneral Manager Tyler J has no idea how to talk to customers. Very rude, unfriendly, unprofessional, and has no training to be interacting with customers. Regional managers and location owners should take a note a clean this location up. It has gazillion one-star reviews for a reason.nnDo your self a favor and use different rental companies to avoid all kinds of stress.
Rusty S (08/31/2020)
Great staff and service. I only bought propane tanks and filled there, so that service was success.. Very clean and organized parking lot in general compared to other locations. Easy to get in and out!
Svyatoslav Levytskyy (11/08/2020)
I rented the heavy trailer for car transport and the trailer was falling apart loose bolts that I had to go and ask them to tighten things up then the connector is missing and they told me to purchase one instead because they did not want to provide me with one, the customer service is horrible no one cares about a single thing , please be advised with them. Also really rude and alot of attitude!!
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