Zaxby's Chicken Fingers & Buffalo Wings

I love the fries.. not supposed to have the fries... but I just can't help it... the seasoning is on point. Fresh and hot today! Great service even when they were getting ready to close. And they make their tea! Nothing better than crushed ice ud83euddca covered in fresh brewed southern style sweet tea! The toast is the first to go... always! Lol.

I had a allergic reaction to the Cobb salad I have asked for. I specifically asked for no tomatoes and saw tomato’s on my food on 1/19/2021. I asked to have it removed and they didn’t make me a new salad they used the same one which is cross contamination. I had a delayed allergic reaction to the tomato and was seen at the urgent care 1/20/2021 and was treated for this (which I have proof). I called yesterday 1/30/2021 around 1-3 pm to speak with the manager at this location (I am at work which is far away that’s why I called) The manager who was a women was rude! I asked since it’s been several days if I can have print out a receipt of my purchase since I wasn’t given one and I have proof on my credit card that I have bought from them. She said it was not possible to do so since it had been so long, which was a lie! I asked if I can get the district manager number as well as email she said she is not able to provide that to me. So I asked her if she can write my information down so the district manager can contact me she said she will not do so and I will have to wait till Monday 02/01/2021 to speak to the manager I asked why can’t she just write or send a email to them and she said I will have to speak to them myself. I went to another location off of spring road about this concern he printed out a example of a receipt of a customer who paid cash and what they have ordered and what they specifically asked for. He said he would love to send a email but they was not in district which I understood so; I also called another store that had the same district manager and spoke to the manager on duty on 1/30/2021 in the evening her name is Ivory and she had help me! God bless her, she had sent a email to the district manager and wrote my contact information down. Now today 1/31/2021 I have went to back to the store where the incident have happened and spoke to another manager I who was a guy and explained everything to him and asked if I can have my receipt his response was and I quote “why you wait 10 days say this” - “There is nothing for us to do now since it been so long” - “I can’t print out the receipt” I told home he can print a receipt if I tell him what day and time I came. He was making the whole situation hard and the he finally tried to look for the receipt and states he can’t find it when I have the proof of purchase on my bank statement! Then tried to dumb me down by asking if I was sure this is the right store ....which made me angry. The whole point is I could’ve died! these mangers could care less about what happened to me and I go to this location all the time! Please have someone call me I am trying to avoid this to be escalated to a lawsuit.

The Manager Ishmael is amazing. The staff has great customer service, it’s always clean and they are fast! Best Zaxby’s I’ve ever been to.

This Zaxby's almost always has good food. The only drawback is the occasional incorrect order.nnLet's talk Coca-Cola Freestyle machines. First, they've been a flop on their own accord. But it doesn't help that it's difficult to communicate a very specific drink order and then get something different.

I will be giving 5 amazing stars for this location. This is the best zaxbyz I’ve EVER eaten at.nnthe wings are so nice and juicy each time I go there, it’s fresh, warm, and just amazing. It makes me mouth water just thinking about it. MMMMMMMMnnCustomer service is pretty good, the teen at front is very helpful for the sauce. It was my first trying sweet and spicy sauce recommended and it was delicious. The teen knows what he was talking about. 10/10. The drive through is quick and clear, I love coming here each time.nnStore is always clean. I LOVE IT HERE