Popeyes Louisiana Kitchen

Would definitely not recommend this Popeyes. Went through the drive-thru due to dinning room being closed. I ordered a 3 piece tender combo and after getting to the window I requested sauce for the tenders. The drive-thru worker claims they already gave me some sauce which was a lie and no sauce was in the bag. They then proceed to tell me I have to pay for sauce for my combo. The manager came over to the window and still refused to give me sauce without more money. Cant believe sauce can be such a big deal!

Please tell me why there are signs for door Dasher’s to follow, and I did... parked and called the store, asked the sleepy sir if the order was ready for _____customer, and he told me I had to come through the drive through. After I told him I followed the stores dashing signs. He told me he’d bring it. But next time he wouldn’t. ud83dude44 Food is great. Service is poor.

Usually the food is really good, but not today. It was like warm and my chicken was kind of rubbery. Service was quick and friendly. I'll go again.

I did a mobile order. Once I got to the restaurant, I went to the parking lot where you can call for your order to be brought to you due to the line being long at 11:45am. I had to call several times for someone to answer the phone which was 11:50am. I was then told it’ll be out to me in a few. Well it’s now 12:36pm abs still no food. I had to get out of my car and knock on the door (no one came they just looked) I then went to the drive thru window while still calling the restaurant for an answer, then finally someone answered and talked to the manager they didn’t know how to handle this situation. When the manager answered I immediately recognized his voice from when I first called. He told me my food was right there and they will bring out to me, well I asked if it was cold abs if so I don’t want it. He explained it’ll be 10 more minutes before getting my food and that they can not issue refunds through app orders. I am beyond mad because this is ridiculous for this long wait for a option that shouldn’t take as long!!! What’s the purpose of having this option if you see cars that came with you after you and way after you to get their order and you’re still waiting for yours?!! After knowing my food was cold it means no one in the restaurant was on their duty to get my order to me in a timely manner!!! I WISH I CAN PUT NO STARS!! This is not the first time I’ve come across problems with them since they have been open, but I never said anything publicly UNTIL NOW!!

The worst customer service EVER! Door dashers and those who use door dash beware!! I waited over 40 minutes for 2 orders, was being told it's getting bagged up now it's getting bagged up now. Finally the orders are brought out & they're cold!! They'd been sitting on the counter getting cold while the people in the drive thru were helped. Both customers already said they're making a complaint!! If I could give zero stars I would.