Hyundai of Kennesaw

Husband and I were looking to eventually buy a minivan. We drove by this dealer and happened to spot a used Honda Odyssey in their lot and decided to stop and take a look. The car was in amazing condition and we ended up deciding to buy. It was our first time buying from a dealership and it was an excellent experience! We worked with Billy and he was great! Not pushy at all and made sure that we covered all of our bases. We love our car and would definitely recommend buying from this dealer!

The salesman and managers here are extremely prompt and courteous at this location. I was able to get a test drive in no time. I took a step further to purchase the vehicle, and although we weren't able to reach an agreement, the process was easy-going and no pressure. My advice is to definitely try and do business here. They will work with you. Correy is who I worked with, and a finance manager: Dante. Great people.

The customer service at this Dealership is EXCELLENT.nAll of the work I have ever had done was accurate and efficient.nThe time I had to wait was shorter than I was told in most cases.nIf you need a Hyundai Dealership, this is one of the best in my opinion.

The check-in was quick. 5 stars to the service advisor David Davis. He was very thorough, friendly, and knowledgeable. Mr. Davis was able to answer all of my questions as well as make suggestions that I was pleased with. The service was fast.

Very disappointed. I called for service on my 2020 Sonata. Problems with the driver seat, tire pressure sensor, rear backup warning system and routine maintenance. I figured this would not be a quick fix so I asked about loaner vehicles. I was told they would check the car and assuming they needed to keep the car overnight I would be given a loaner vehicle. I scheduled a 7am appointment so they could do the inspection and get me on my way.nnI showed up at 7am and was then told it would take a few hours before they could even determine what was wrong with the car. I asked for a loaner so I could go and they could do their work. Then I was told I would need to talk to Brian (the service manager).nnI waited a while and then heard someone tell another customer that the service techs didn’t come in until 8:30 or so. I asked to talk to Brian. I was first told he would not be in until 8:30. Then I was told he would not be in at all today.nnI told them that it seemed ridiculous to schedule an appointment at 7am knowing that nothing would be started for several hours. More so if they know I need a car for the day.nnThen I was told they could talk to the person in charge of scheduling the loaner cars. Of course she would not be in until 9amnnI fully understand that the dealership needs to check the car before they can give me a car for the day. But don’t schedule appointments at 7am and make it seem like you can get me on my way quickly if you know there is at least 1.5 hours before anyone can even start doing work!nnMore importantly have someone on site that can make decisions when you open! I now have to do this again and make new arrangements. So instead of wasting one day. Now I will be wasting two.