CVS

I had a wonderful experience today. Pharmacy staff was very helpful getting me a discount. The pharmacist today was extremely helpful. The one the other day was not at all. It’s just luck of the draw I guess

Pharmacy staff was rude. She got annoyed when I explained she gave me the wrong product. Front counter staff were more friendly but nothing to write home about.

Waited in line 1 hour in drive through for testing just to be told I’m not in their system they told the same thing to the customer in front of me same thing and they had an appointment as well, very unprofessional

Today called to check on a prescription that was Escribed by the nephrologist and the first call was never picked up by a person but a machine and then music played for 15 minutes. I hung up and called back and a store employee told me that she would help me and call the pharmacy on another line and find out the problem and have them talk to me. She also hung up on me. I called back and waited 2 minutes for a pharmacy rep to speak to me and tell me that the prescription can be picked up. This is the routine with most CVS pharmacy locations when I am asked to call by the patient to find out their Rx status. I always ask the patients to use another pharmacy for this reason.

The pharmacy employees are disrespectful and rude