SmartStop Self Storage

Updated January 2021nnI went to my storage unit last night around 6:30 Pm - 7 pm and the entire facility had all of the exterior lights turned off it was pitch black and extremely unsafe. I pay a lot of money for this storage unit monthly and when I go visit it in the late evening/ night time on a weekday I expect the facility to be safe and well lit. It felt very unsafe and I can not believe that not one single exterior light was turned on.. If you don't believe me I have pictures to prove it.nnYou should really care more about your customers and provide them with a safe storage facility to visit at all hours of the day, and especially at night when some people go to their units alone. This was unacceptable to menn____________________________________________________________________nJan 2020nnIt’s unbelievable for the amount of money I pay at this storage and every time I come here the air is off and it’s over 80 degrees inside this facility. Today is a mild MIAMI day with a temperature of 75ndegrees outside and I just left this storage from a 20 minute visit drenched in sweat. I asked the gentleman at his unit down the aisle from me if it was hot or if it was just me and he said “the air is not on there is no ventilation”. With the smell of pesticides emanating from the units and the heat I literally started coughing like crazy non stop!nnI don’t understand why it is always so hot in this place. Turn on the air! Sometimes people come here and are here a long time going through stuff and moving things around. I wanted to do more I could not- I threw all of the Christmas stuff in my unit and ran out quickly because I couldn’t breath and was sweating . None of the vents on the 2nd floor where my unit is were blowing any air whatsoever !! It was hotter inside this storage than outside !!nnOh and the elevator is an oven too! I pray no one ever gets stuck in therennI complained about this same issue a year ago and it is still happening.

Need a short term storage unit, great place close to the hotel. Super friendly staff, the guy in the office took he's time explaining everything to me, even though he was super busy. And most of all kept apologizing for the interruptions he was getting very professional company.. Will rent again 100%

Great service good property wish they could fix the parking lot as it has too many potholes, but the staff did try to do their best to help me find the perfect location for my boat

FANTASTIC customer service. I stored my belongings here in early 2020, and returned back here in early 2021 to get a storage unit again. They are reliable, easy going, look out for you as a customer, it has very good surveillance, near the turnpike for easy access, has dolly's to use, working and padded elevators. Can't say enough good so I went back twice to use their space! Great pricing as well.

Fairly empty. Clean and easily accessible. Didnt like the fact that some lady just followed me in through the gate. System will only register me going in. If there is an issue or crime, that person won't be in the records as being there.