Tires Plus

Very bad place. Took my car for a tire change and they damaged my door. I was told the manager was on vacation and he'll call me back. I had to be on top of them to file a claim which took them almost half a year on their part to open. Then they came back saying that was caused by the seat belt and that I took almost a year to report. I have all the documentation emails and messages I left trying to solve the problem and they just turned a blind eye on it. BTW, the appraiser told me that damaged could not have been done by the seat belt. They are always trying to sell you things you do not need and do not take responsibilities for the damages they caused. I had been a client for about 13 years. Not anymore! If I could give them a zero star or better yet a -1 star I would have.

Such an amazing experience. Unfortunately, it's rare to find good customer service in Miami, let alone in repair shops. Roberto exceeds all expectations you may have for a customer service rep. He was very polite, calm, efficient (even when having 5 people in line) and very nice overall. He helped me with a battery issue I was having and and also fixed something that was hanging after I did my filter change at another place.nnSúper recomendado, Roberto es genial!

Jorge Blanco was very friendly and helpful. He took care of my flat tire in less then 1 hr. The entire staff was very kind. Great customer service

always good prices on tires. easy drop off and pick up. Only thing they try to upsell you all the time buy sometime you simply don't have the time.

I have been taking my cars to the same place for the past 10 years. Service has always been done professionally. Thank you very much!