Valvoline Instant Oil Change

A great place to go for an oil changenIt is located on the north side of Wickham road as part of a car wash complex. I went just for the oil change. It is a drive into the building and stay in your car. The layout is better than other places due to the person on the computer being right next to the driver’s door. The place opened on time, the people were friendly, the bay was clean and the service was fast. The prices were reasonable for the service performed. I would recommend this place to anybody looking for an oil change.

This is the best Valvoline I've ever been to!! I was expecting just normal service, nothing I'd be raving about....but Ronnie was exceptionally kind and informative. Both my boyfriend and I were in the car and we looked at each other and said this is the best oil service we've ever had! If you go to this Valvoline, ask for Ronnie, he's the absolute best.

Great experience. In and out quickly and they weren’t pushy for services I didn’t need. A little pricey but they have coupons online that make it about the same as other options.

OK place to get my oil change. Felt very pressured to get upsell items. Here are the things that really irritated me and will keep me from returning:nn1) They wanted my oil change sticker to read 3,000 miles. I get that. That's been the standard for 5,000 years. But this is a small motor hybrid that the MFR's RECOMMENDATION is 10,000 miles! They said if I told them upfront (how am I supposed to know what to tell them up front?) they could have printed it, but they are trying to limit their own liability. Seriously, what late model car has EVER blown up because they waited 3,001 miles to change their synth blend oil, then blamed it on the oil change company?nn2) After lightly protesting getting my cabin air filter checked, I relented (not to be confused with gave permission) and let them take my glove compartment apart to get to the air filter. Having priced these filters at between $6 & $30, I was going to accept a certain amount of labor charge and pay up to around $40 to have it replaced because it is a pain in the butt to get to. But they wanted $70!! So, no deal. There were some leaves and dust, and the guy was going to put it back in exactly how he found it. Refused to tap out the dust and leaves. Said he could break it. Basically punished me for refusing service. So I took it, tapped it out and gave it back to him to put back in.nnOverall, I felt that if the manufacturer's recommendation was more lucrative than their store policy, they would push it. If the store policy was more lucrative (like 3K between synth blend oil changes on a hybrid) than the manufacturer's warranty, they pushed that.nnTook my other vehicle to the Jiffy Lube on Wickham the following week, and it was SUCH a better experience! And I've never been a huge fan of Jiffy for the reasons I wrote this review.nnHonestly, when I have three or four hours to spare, WalMart's full synth $40 oil change is what I prefer. They never fuss at you and get the job done.

Good place for an oil change. They tried to sell me other services that I didn't need but besides that they were professional