Newberry Mini Storage

The staff member I talked to was nice friendly and helpful. She even let me use some locks so I didn't have to buy any. I seen some comments and all I can do is share my experience. I had there personal number in case of any problems. I could text them night or day. They don't always have someone on sight and when I went to rent I had to call the number on the sign and they came out shortly to take care of me. Then there is the unit itself. The unit I used had plenty of space. I used a non climate control unit. I did have to sweep it out before use but I didn't personally mind that and I put plastic down on the cement floor before putting my stuff on top. My stuff sat in storage from February to April. I had no issues with smells or mold. I was wondering if I would have mold issues because my washer was in there with water still in it and with Florida heat and humid air....nEverything was great and there was some bugs but I expected that but it wasnt anything major. You can say oh no bugs but its Florida people and even in a clean house that has pest control you will get bugs at times so for a unit that was non climate control pest control or not it wasnt bad at all. I seen a review where they had rat feces but I didnt have any of that and I had plenty in there where they could have made there home.nAnyhow I gave it 4 star and I had great customer service. The reason 4 is just because I wish they kept up with the place a bit more cause the garage type door on the unit was a bit worn but still it didn't effect much and I was still a happy customer and would use them agian.

When I used this place, I had yo throw away half of my things due to damage and feces from rats. They do not provide a monthly pest control.

Great place. The lady in charge is wonderful! Anytime i need storage i would return here

I accidentally wrote a check to them for a storage unit I do not have with them and they proceeded to cash the check. I have tried unsuccessfully for days to reach someone to advise of them of my error and request a refund but no one answers the phone (mailbox is full) and they have not responded to my e-mail inquiries. Customer service is atrocious!

Staff is very friendly and helpful. Easy move-in, much better than expected. They care about the customer. Good location.