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PK Electric

7418 SE 24th St, Mercer Island, WA 98040, USA
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Reviews
Adam Ragheb (07/17/2020)
Have had PK visit for various electrical repairs/upgrades and Eugene and the other electricians do high quality professional work. They have gone the extra mile to minimize the amount of drywall holes that needed to be cut and tried to help me troubleshoot an issue over the phone instead of by default sending out and charging for a service call. Great service from all at PK and highly recommend!
Crystal Koo (04/14/2020)
I've had to call PK Electric twice and my experiences with the electricians Eugene and Andy have been positive. I am happy to be able to support a small local business. Also, I feel like their price to value is extremely competitive compared to the bigger chains.nnThe last two times I have had to call PK Electric, Michelle helped me over the phone to understand my issues and then realized that my problem wasn't really a problem and was sincerely happy to save my money without needing to send an electrician to my home. She could have taken my money and she did what was best for her customer. I really appreciate that she was being honest.nnMy only recommendation would be improving customer communication and closing the loop. I have had emails gone not responded in the past. If you're stuck in that situation as a customer, please do make sure to call.
John Blackburn (03/23/2020)
Called PK to come look at my kitchen Island, gas was working on the cook top, but no ignition spark. I had reset the GFI with no luck, unknown to me we had 2 GFI outlets, they helped me reset and saved a service call. They could have easily come out and charged me.
Julie Kimmerly (11/15/2019)
We have used PK Electric twice - once for planned job and once for an emergency fix. They are professional, friendly, accommodating and I will go no other place for my electrical needs.
Brian Sloan (07/10/2019)
Scheduled an appointment to address a serious electrical problem - they told us 12:30 to 1:30 arrival. No word by 3pm. Called them at 3, and they said the guy would arrive at 4. At 5 the electrician called us to say that someone would contact us the next day to reschedule.nnShort story: I wasted a day at home waiting for an electrician who never came. The need to reschedule is understandable and acceptable, but not after I've waited at home the entire day. At 2 or even 2:30pm, you should have already called us to explain that he would be late or to reschedule. I will post this as a warning to others to avoid your company.
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