Wilson Motors

Not sure what is going on with Wilson Motors. We have used them in the past and had great service; however, that was not my more recent experience. First, we tried to buy a car from them. They didn't have the car, so said they would get it from another dealership. We waited a week, they never called back. Finally, we went to another dealer out of town. When I needed service, I took it to the service department. I made an appointment for 3 weeks later, brought the car in, when I called them at the end of the day, they hadn't even looked at the car. I left it until the next day. Called again at the end of the day, and - you guessed it - they did not look at the car. I was assured by the service department that they would do better. I made another appointment for two weeks later. Brought the car in. Never got a call, so I called about 4pm that day. They had not looked at the car! I was told that a manager was looking into it. When I picked it up at 6pm, I was told that they looked at it and ordered a part for it. It would be in within 2 weeks. Once again, never got a call about the part, so after two weeks I called. At this point, I was told that no part was ever ordered and they still did not know what was wrong with my car. I was lied to multiple times by the service department and wasted months trying to get warranty service done on my car. I finally took it out of town to get service. It was fixed within a week and they gave me a free loaner car.

If you have to buy a vehicle, ask for Dave N. He is top notch! I've done 4 purchases over the years, and found him to be fair, honest, and dependable. The Wilson staff are great, from service to delivery. I won't use any other dealer.

After having the worst possible experience at Main Auto Body mu car was towed here to be inspected by insurance after a bad car accident. I was very shaken up after the whole even and after such a terrible experience with Main Auto Body, but the employees here were understanding and kind about the situation while I didn't really use their services other than to hold the car they were very kind and that's all that was needed.

I had a really wonderful experience buying my first used vehicle from a dealership at Wilson Motors with salesman Codi Branch. I was pretty nervous going into it, but they were very communicative and friendly, and I found the perfect Jeep for me. They are being cautious of COVID (especially if you are nervous about it, like I am), and I was able to test drive my vehicle alone- which was important to me. I didn't feel the pressure to buy that I expected going into it, and I feel that I got a wonderful deal for the SUV that I purchased. After buying my Jeep, I had it looked at by another party and there were a few things that needed to be fixed. While I was a bit displeased by this initially, Codi helped me navigate getting those things repaired at Wilson at the price of just the repairs, saving me literally hundreds of dollars. I still feel that my purchase was a great deal and my Jeep is in amazing condition. I would recommend this location and working with Codi for purchasing a vehicle!

Nice, low key place to look at cars. I drove several hours to look at a used car. Jimmy, the salesperson, was very helpful. Thank you!