U-Haul Trailer Hitch Super Center of Carson City

worst experience ever. I had made a reservation for 24 hours and then needed it longer. I was told nope couldn't do it. They wouldn't help me try and find a place just left me hanging. The rude woman told me when I made a reservation that it might not be available and I would have to go somehwere else. Then won't work with me on returning a day later then expected. She has no idea how to work with the public and should not be in customer service. Extremely rude and I will not be coming back.

Their website claims they install trailer hitches, which is a lie. I was just there this morning.

I went there to get propane with my 2 year old tanks and I was told, because they had paint scratches and a little rust, so she wouldn't fill them. Just two days prior I brought my other two tanks exactly the same purchase date with paint scratches and a little rust and she filled them. So stupid and full of bullcrap. They lost my business.

They helped me get the hitch, wiring, and trailer that I needed. They were friendly, quick and professional. Great service.

Employees were negligent and lazy. Was told by another uhaul that they had a trailer. Drove 45 minutes to them only to find out that it had been “stolen” and they forgot to put that in the computer and also didn’t have time to notify the other branch of the fact when they got the notification that we were coming to pick it up... even tho they were all sitting there eating when we got there and only had 1 customer.