Map
Detailed Information
- Place Types Car dealer
- Address 2060 E Charleston Park Ave, Pahrump, NV 89048, USA
- Coordinate 36.2060007,-115.9771189
- Website https://www.pahrumpcars.com/?utm_source=GMBlisting&utm_medium=o
- Rating 4.4
- Compound Code 624F+C5 Pahrump, Nevada, United
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday Closed
Photos
Reviews
Let me set the record straight. I am from Huntington Beach, CA and I had a particular trim, color and model that I was looking for. The closest one that I found happened to be at Pahrump, 270 miles away from me. I put in a request to be contacted just to see what could be done, not thinking that I would encounter one of the best sales people in the business - Frank. Frank is a straight shooter and doesn't pressure you into the sale. If he doesn't know an answer to a question, he'll tell you he isn't sure unlike other sales people who will make up an answer to make the sale.nBeing that this is my first out-of-state purchase of a vehicle, Frank, Wayne (sales manager), and Brian (Finance) gave me the expectations from the beginning.nBecause I could go on and on about how great of a team is at Pahrump, I'll keep it short and sweet...Frank drove my new vehicle so we could meet half way, and drove my trade-in back to the dealership so I didn't have to make the 4 hour trip. Documentation was handled before the trip so all we had to do was sign at the meeting point.nIf you want service that goes over and above expectations, Frank is your guy. Call me crazy but for my next GM purchase, I'll be starting in Pahrump.nKeep up the good work Frank and team.
Can't say enough about Craig. He is the best. If I'm not mistaken Craig has helped me with 3 autos. He makes me feel like I am part of the family. He is funny, kind, and extremely informative. I also have to say that Josh also helped me and he also was so kind, honest and friendly. Last but not least the finance manager made me feel right at home and worked hard for me. I thank them all! You have great Customer Service compared to many dealerships all over the country of which I have lived. Treat them well, don' t lose them!
Came in to have oil changed and my Equinox was taken right in. I waited inside while it was being done. The service tech came to let me know of a few other things that needed to be done soon but I declined having them done that day. I was very pleased with the service received
The buying experience was satisfactory. I did enjoy the conversation with my sales guy and his follow up. The service dept not so much. After making my appt and arriving my service advisor was no where to be found. I dropped off for a simple routine service. No one called to tell me my vehicle was ready for pickup. They did not run my vehicle through the car wash. The tech made suggestions on service my vehicle didn’t need according to the manual. I’ve been buying new vehicles for over 40 yrs and Pahrump Valley Auto Service has some retraining they might want to consider implementing as it’s all about customer service as it should be and this wasn’t the first time I used the service dept. my plan is to have my future service at a local family owned service station where I have received very good all around service.
My service man, Jay was very professional, friendly, and courteous. He told me that the car needed a water pump and that at that time was too dangerous to drive any further. He asked me if I had another vehicle to drive and when I said no, he provided with a loaner until my car was fixed a few days later. He checked my warranty and told me that the water pump was covered and that I had a $100 deductible and that the other part was not, but it was not very expensive. I was pleases with the service and the fact that it was not going to be super expensive as another dealer had quoted me $1200!
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