Les Schwab Tire Center

THIS IS MY SECOND REVIEW IN 2 YEARS FOR MY ANNUAL VISIT.nLAST YEARS REVIEW BELOW.n2020:nAfter being gone from Carson City for 40 years, I came back for a visit last year. I needed work done and always loved Les Schwab. I chose the one in SOUTH Carson because of the good things I'd heard.nI met Guy, the Assistant Manager who's very personable and professional. I spent almost a thousand dollars on mostly suspension work.nThis year, Oct 2020, I needed new tires and waited till I got to Carson to get them.This visit was $1400.nGuy always makes each customer feel they're the most important and provides the best customer experience and has a wonderful crew. They have gone above and beyond to assist in my needs to keep my tires and suspension in tip top shape. Since I live and travel full time in my RV, its not just a vehicle but my home and I appreciate that Guy considers this.nNothing is life is perfect so yes, we had a problem this visit but Guy remedied it in a professional manner leaving me as satisfied as ever.nAnyone can get good service anywhere but how a business handles a problem speaks volumes.nI'm completely satisfied and highly recommend Les Schwab in SOUTH Carson City!n(The photo is Guy. Even Asst. Mngrs get dirty. ud83dude02)nn2019:nHad brakes done on my RV at Les Schwab in Washington state but having trouble with the rear brakes holding the adjustment so I stopped in Carson City store during my travels. Ben found a small broken part they're replacing under warranty. BUT, as a courtesy for the problems I've had, they're rotating my six tires, checking pressure and bleeding the brake fluid.nBen is fantastic!! Great guy!nSo many businesses can learn from Les Schwab about customer service and how to garner customer loyalty.

Very busy.

You guys are a blessing. A young man helped repair a tire on my green Honda Civic that had a piece of metal in it. He was very nice and professional. He was very fast and did a good job. I didn't get his name but he deserves a raise or something. Have him contact me on here somehow if possible. You guys are my go to place.ud83dudc4d

Staff that is on it! Greeting you at your car. Fast fast service. Courteous knowledgeable staff. Highly effective. Didn't take long at all to rotate tires. There's a reason I stick with them. Fantastic service & contracts

Was good. Went to do the free tire repair since we have tires through them. Though it took 3 hours to get work done. I had called ahead and was quoted an hour to two hour wait. I suggest setting an appointment if you need to get something done.