T-Mobile

I was recognized when I entered, thank you. However, the 3 associates were busy with customers. Being kinda disabled I got tired of standing. I finally sat down. After an unseemly wait, I left. This never happened to me before & I've been with T-Mobile since 2003. Perhaps I chose the wrong time of day?

Worst store I have been to. Always packed with people and not enough employees. Make sure to clear out your whole day if you plan to come here. ud83dudc4e

Very busy but polite.

I'm Putting two stars because it would be nice if they were open after Christmas Instead I have to take my phone troubles to Reno

I received the best customer service at this Sprint store. The manager Ryan Martinez took the time to listen to what I needed (I wanted to keep my simple old flip phone although it had tape on the back to hold it together.) Instead of trying to sell me a more sophisticated phone he advised that my phone would most likely last a lot longer. I am so grateful that he was honest and didn't try to sell me a phone that had more features that I do not want. So when my old flip phone does come to the end of it's long long life, I will go to Ryan to get a replacement, knowing he will sell me what I need, a simple phone.