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General RV Center

3063 Greensburg Rd, North Canton, OH 44720, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 4:00 PM
  • Sunday 11:00 AM – 4:00 PM
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General RV Center
General RV Center
General RV Center
General RV Center
General RV Center
General RV Center
General RV Center
General RV Center
General RV Center
General RV Center
Reviews
Adam Fleder (04/01/2021)
I am leery of large RV dealers but was pleasantly surprised at General RV. I attribute this to my sales person, Kevin Ketler. I started looking over a year ago and he was patient and did not try to use any high pressure sales tactics. He stayed in touch with me over the intervening time. When we made our decision, we solicited quotes from multiple dealers and General RV provided the best price. The delivery was thorough and issues with the unit were corrected immediately.nI have no reservations recommending them.
Melissa Diekmann (04/15/2021)
We had a great experience & knowledgeable & helpful staff, we were being helped by Tom R. In the parts department, he was able to locate us a new converter for our camper & get us back up & running. Tom was very helpful & very nice. Thank you General RV!!
Heidi Shenkle (11/04/2020)
My husband and I stopped down to look at a few models we had seen online and talk to someone about pricing/financing. The sales guy took us out to one area then left and said he'd be back. 20min later he comes back and takes us over to another area of the lot. He leaves again. By then we were done even though we had questions and were interested in one we had our eye on. We found him inside on the phone. We stood around waiting for him but by then I was ready to go.nI emailed him the next day asking him about a specific model/price matching, etc.nAfter answering his last email we never heard from him againnPoor sales service, will not go back or refer anyone.nWe ended up purchasing ours at Avalon in Medina a few days later.nWe got better service between Avalon and Camping World.
Frank Smith (02/10/2021)
The purchase of the camper and pricing was fair. But after the purchase, the customer service from the financial dept was a nightmare. They withdrew $250 out of my account for no reason. The people you need to talk to are horrible to get on the phone. Even though I had my own financing and walked in with the full amount of the camper I purchased they still needed a card on file to hold my camper. But they had no reason or explanation on why the took the money the second time 2 weeks after I had already purchased the camper and had take it home. I will gladly purchase a camper from my sales guy Ben but as for the after purchase service I’ve had I will never go back. Very disappointed
Leah Wilson (12/09/2020)
Unequivocally cannot recommend. Would give zero stars, if possible. Disorganized, unprofessional and poor customer service.nnScheduled appointment >1 month ago, specified needed repairs for make/model. After much confusion while at the appointment today going back and forth to different departments because of unclear communication amongst General RV employees, the required repairs were not completed because they did not have the required parts.nnIf you value your time, customer service and clear communication I would recommend you find an alternative RV store. Unfortunately I cannot recommend and will not be returning.
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