Belmont Self Storage

Don't go here. They rip u off. If u pay a month in advance. (For your own convenience] they won't refund your money even if you give them enough notice for the month you haven't even entered! So just pay one month at a time or your hard earned money will be theirs. Of course they do NOT tell you that when you first go there to inquire and/or rent a unit. So disappointed. Going to notify the BBB and the Secty of State.

Great customer service and staff, best place around.

I have been with Belmont Self Storage for about 10ish years. I have never had any issues with them, even when I got behind. They were really good about working with me to pay my balance off. They had to break in my unit for some reason, but called me and then sent me new keys as they had to change the lock. I have never had a problem and am grateful that they are so friendly. The price is also very reasonable.

This company is the worst. They auctioned off my unit without notification. I lost personal items and hundreds of dollars in baby items that cannot be recovered. I requested info to contact the buyer so that I might be able to purchase back my items or at the very least my sentimentals. She refused (Edith); very rude woman. The owner of the company refused to speak to me. They made the entire ordeal more difficult than it needed to be. They stated that notification was sent via certified mail (which the post office told me was undeliverable). According to NH law; it's considered delivered notification as long as it's addressed, certified mail and received by the courier (not the tenant). This is an cruel practice that needs to be corrected within legislation!.nnFurthermore... They'll swear til they're blue in the face that they CAN legally put your info in the paper; after reading all associated statutes, laws, and processes, I have determined this to be 100% untrue. There is no statute that gives them this right.. nor is it stated in the rental agreement. They cannot legally release your address on any public forum or publication without expressed consent. The only exception to this rule is related to criminal related conditions.nnI am proceeding with legal action as I have the means to do so. If anyone would like to participate in getting some of these rules amended to allow privacy and property to be protected in the event of failed notice please get in touch.nnAlso to all tenants who fell victim to auctioned property, as stated in the NH statutes; the lienholders/storage company is only allowed to keep the following monies in the event of a unit sale: past due rent cost, associated fees for the auction process and legal or repair costs in the event of other types of circumstances. They must by law, hold any remaining monies for 90 days and then paid to the renter.nn**** See you in Small Claims court Mr. Mitchell; you might want to consult legal on those privacy concerns because I have consulted 3 and furthermore amend your agreements to make tenants aware that you'll violate their privacy if they don't pay (borderline extortion). I bet they'll change their minds about renting your units.

I never had issues paying or mailing my payments in. They were very nice and professional.