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Moses Lake Family Auto Center

1571 Yonezawa Blvd, Moses Lake, WA 98837, USA
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Moses Lake Family Auto Center
Moses Lake Family Auto Center
Moses Lake Family Auto Center
Moses Lake Family Auto Center
Moses Lake Family Auto Center
Moses Lake Family Auto Center
Moses Lake Family Auto Center
Reviews
Jordan Peart (06/18/2020)
Wish I could give 0 stars. Once the forms are signed and money is exchanged, they could care less about you. Things that were promised to be fixed if we bought the car weren’t done, and I was treated like yesterday’s trash when I would call. Don’t waste your time, half the reviews on here are from the owners themselves anyways.
Jake Horlebein (06/18/2020)
Sadly as a second time buyer If I could give them a negative star I would, We traded in a car we bought from them last year in for another in late February, The first time we purchased a vehicle it was great but this time the Salesman was horrible, he gave his word that repairs would be done and paid for by them on a newly purchased used vehicle, Long story short they would never call back me or my wife and when she ended up reaching him he was very disrespectful towards here, I believe Seth was the salesman, they have family in their name but they sure as hell do not treat you like it, once the purchase is over they don’t care about what happens on your end, to conclude, they are not good on their word, not sure it’s the best way to do business in my opinion but I guess to each their own...
O M (06/05/2019)
Wow! What an amazing car buying experience. Seth Burns is knowledgeable, didn’t want to waste my time, was honest and straight to the point. I told him what my budget was and he got me into the perfect car and right on budget! He didn’t play games with me and didn’t try to convince me to buy something I didn’t want. He was upfront with me about everything. He knew what he was doing when it came to generating loan docs and signing, and after I found the car I wanted and was approved for the loan, it took less than 30 mins to sign docs and process everything. He even threw in the first oil change for free and scheduled me in to bring the car in next week for a full detail! I’ve never had such an easy car buying experience. These people are honest and offer exceptional service! Thanks for helping me find the perfect car Seth, I love it!
Kayla Teslow (02/06/2020)
Great car buying experience, they were extremely helpful and friendly. I would definitely recommend!
TheBearWho LovesHunny (10/09/2019)
I recently moved back to Washington. NO dealership was willing to work with me EXCEPT Family Auto. They worked REALLY hard to get me into a RELIABLE vehicle and even knocked some off for a tire. I HIGHLY recommend them!!
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