Map
Detailed Information
- Place Types Cafe
- Address 1057 East Long Lake Road Suite: A, Troy, MI 48085, USA
- Coordinate 42.5926064,-83.1274985
- Website https://www.biggby.com/
- Rating 4
- Compound Code HVVF+22 Troy, MI, USA
Openning hours
- Monday 7:00 AM – 5:00 PM
- Tuesday 7:00 AM – 5:00 PM
- Wednesday 7:00 AM – 5:00 PM
- Thursday 7:00 AM – 5:00 PM
- Friday 7:00 AM – 5:00 PM
- Saturday 8:00 AM – 4:00 PM
- Sunday 8:00 AM – 2:00 PM
Photos
Reviews
Didn't have sweet cream to make the drink I wanted. Then the drink I substituted was not good it was bland. I had to go back in and request sweetener even tho I asked for a double pump. Two stars because the staff did not seem unprofessional, even though they were not friendly. Every Biggby location is different. I will have to go out of my way to go to the locations where my order is always perfect and the staff are friendly.
The staff was nice, but I was disappointed in the lack of training at this facility. The young lady was told that whipped cream costs extra on every drink. The thick syrup drinks come with whipped cream and thin syrups do not. I worked at Biggby for many years and I purchase their products very often because I like the quality and I know how they are made.
The staff was nice, but I was disappointed in the lack of training at this facility. The young lady was told that whipped cream costs extra on every drink. The thick syrup drinks come with whipped cream and thin syrups do not. I worked at Biggby for many years and I purchase their products very often because I like the quality and I know how they are made.nThe drink also had more ice then the recommended amount. The young lady seemed new and was very polite but was also working by herself. I understand businesses are slower now a days due to covid but I find it uncomfortable that she was working alone.nnOn the front door it is posted that it is a local business, and I think we should do everything we can to support small businesses at this time!! I will probably give them a second chance if I'm ever in troy again.
Really enjoyed my Winter Mint Mocha! It was my birthday treat!
My first experience at a Bigger Coffee. Went there to pick up a drink for a friend and I ended getting a drink myself. I was very surprised by how small it is. One person behind the counter and Phoebe did a great job. Will come back more for specialized coffee. Price wise its comparable to Starbucks.
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