East Beltline Towing and Service Inc

Good/friendly towers, alright mechanic, but the office people are SHADY!nnI had my civic towed by these guys to their shop during winter, because of a bad alternator. I would have replaced it myself but it was 6am and, so cold that I had to light a butane camping stove, 5 minutes after pulling over to stay warm while I waited for a tow.nnI was in there for 6 hours and they charged me $400 for something that would have cost me $100 to do myself.nnIt was $150 for the part(which is actually $100 at the part store, but core fee's), they make you pay an additional $50 for a core return fee... which is BS because there is no fee on a core return, plus they get a refund for the old alternator when they take the core back(they are scamming customers and getting $250 for of a part that costs $100!), $75 for labor $80 for a battery boost that probably cost them an extra $1 on their electric bill and whatever else was taxes/tow fee's(which my insurance should have covered because it was within my 5 free miles).nnHad I been charged $250-300 I would have been perfectly fine with it, because they have to make money off of people, but $400? That's outright theft!nnEdit:nGoogle never showed the owner responded, but I was never returned the core fee like the owner states, the bill(which I still have) shows the fee being there but there was no deduction in the final price.

My wife was hit by a neighbor and both vehicles ended up in my yard just off my driveway. The Kent County Sheriff called for a wrecker(East Beltline Towing) to tow the other vehicle away. The worker for East Beltline told my wife he couldn't hook onto the other vehicle unless he pulled her car back about 6ft; she couldn't move it herself because of being stuck in the snow off the side of the driveway. I could have easily pulled my own vehicle out after I got home from work. The worker charged my wife $185.00 to move it 6ft even though he was dispatched to tow the other vehicle involved away. I called the business regarding the charge and they told me that is standard practice; I say that is BAD business. I know several other towing companies that would have done it for free or a very minimal charge since they would have been onsite already for a different vehicle. I definitely will NOT call East Beltline Towing & Service for anything.

Service was exceptional. Got my car back to driving safely. Never knew they did more then towing. Thanks guys!

Great place to take your vehicle at. The owner is great. He will be honest and try to work with you on the cheapest options. I'd recommend going there for any repairs. They also do oil changes etc.

Exceptional service and friendly staff. They were able to fix my car quickly and went above and beyond to provide excellent service. Definitely recommend using this shop!