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Crossroads Auto Service

6230 Lovers Ln, Portage, MI 49002, USA

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Detailed Information

Place Types Car repair
Address 6230 Lovers Ln, Portage, MI 49002, USA
Coordinate 42.2261899,-85.5754256
Website https://www.autoservicemi.com/
Rating 3.3
Compound Code 6CGF+FR Portage, MI, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Reviews

Joe Stacey (08/29/2020)

I took my 2007 Dodge Durango in to Crossroads bc of squeaking in my front end. While they were checking that out they found that my lower ball joints and right tie rod needed replaced. I appreciate the fact that they noticed issues that are very serious, bc if not fixed could cause severe damage to my vehicle. They also recommended that I get the left tie rod replaced for fear of it going bad soon and needing it replaced anyway. I appreciate the forward thinking and not just wanting to fix what I asked, but looking for issues that will keep my vehicle in top running condition as well as safe to drive everyday! Yes, they did fix my front end squeaking! Another thing that is greatly appreciated is the fact that after test driving my vehicle they found it was not pulling either way with the new parts, and recommended that it did not need a front end alignment, which saved me about $100. The honesty is much appreciated! The overall workmanship was excellent. The only thing I would recommend to them is better communication with me (the customer). Give the customer a call letting them know an approximate time of the vehicle being finished, as well as if it is going to need to stay over night. Other than that, I would with out a doubt recommend Crossroads to anyone. Thank you for keeping me safe in my vehicle that I drive everyday!

Megan Bierhalter (04/30/2020)

This was the first time I had ever been to this place, I will definitely be going to them from now on for all of my vehicle maintenance! They were super friendly, right from the start and started working on my car immediately. They were able to figure out what was wrong, fix it and have my car back to me the very next day. Their prices are also more than reasonable. Thank you so much, guys!

Lovice Briggs (11/12/2020)

Made an appointment for an oil change. Didn't take long to get one. Once there the entire appointment took about 30 minutes. Very professional & nicely priced too.

Sandra Dedo (04/10/2020)

This has been the best place I have found for an oil change. They are very personable, they never over charge and their CLEAN. If they think you need more they let you know before they do anything and they leave your steering wheel clean also Would very highly recommend them

Two Paws Farmhouse (07/07/2020)

Absolutely TERRIBLE! If I could give zero stars I would. Took my 2014 Nissan Altima in for service and they replaced two sensors. Received the car back worse than it was taken in, with a loud knocking sound. Took it back to Crossroads and was told nothing they can do, take it to dealer. Dealer put in their report that Crossroads was missing several major bolts to my ENGINE, so therefore my engine was just bouncing around. Took the report back to Crossroads to ask them to pay the $130 diagnostic fee to Nissan, and didn't even ask for the $360 I spent at Crossroads back. Told me they'd cover it. Then hours later called and said good luck because we're not helping. Thankfully my bank worked it out with us, because Nissan backed us up on the errors being Crossroads fault.

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