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Rite Aid

230 S Kelso Dr, Kelso, WA 98626, USA

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Detailed Information

Place Types Convenience store
Address 230 S Kelso Dr, Kelso, WA 98626, USA
Coordinate 46.142533,-122.894084
Website https://www.riteaid.com/locations/wa/kelso/230-kelso-drive.html
Rating 3.4
Compound Code 44V4+29 Kelso, WA, USA

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Reviews

Oneironova (Isaac) (02/29/2020)

Be careful using the Amazon Pick-Up Hub at this location. Usually it works like a charm and is quick and easy and honestly super freaking awesome and the ladies are nice and know what's up. But.. if for some reason they refuse your package due to it not scanning into the hub (for whatever reason) and send it back with the Amazon driver - it will still be marked as delivered in your email and neither Amazon or Rite Aid will reach out to you (or really be able to) in any form to let you know that they were refused and sent back. I sat on hold with Amazon for nearly an hour trying to figure out where my packages were and what actually happened. They said a technician would be investigating the situation the day after I'm posting this to make sure no issues with their system interfere with the pick-up hub again in the future with other orders. But just be careful! If you don't receive an email with the pick-up code/bar code scan then call in advance, don't waste your gas or bus money. Otherwise a great quiet place with great workers and good prices. Highly recommend. Good location too.

_FAB Brandon & Atarah (04/12/2020)

Georgia was very fun and friendly was able to get us signed up for a rewards card! Definitely great customer service

homie 15 (10/30/2019)

Tried bringing a return in today, even though I grabbed it in 20 seconds or less, the cashier decided to then help the next person in line. Then I was told I needed to go to the back of the line again. Behind 8 people. So ridiculous and rude! I was next in line. She Should've helped me first, as I was next in line. Definitely shouldn't have had to go to the back of the line again. 20 minutes I waited!

Beth Smith (03/08/2019)

I recommend this rite aid location to anyone who has ever experienced poor customer service because the service I receive every time I go there is exceptional and their kindness and helpfulness will more then make up for any bad experiences at another location! I would like to thank Marcy who went above and beyond to help me literally 10 minutes before the store was closing and she never made me feel rushed and was so nice and upbeat! So friendly and helpful!! AMAZING AMAZING AMAZING! By far the best customer service I've received in a very long time! Thank you kelso rite aid for hiring exceptional people!!

Odette Moronez (07/23/2018)

Whenever I am in the area, I stop in to look. Good sales, but in general, more expensive than other places I shop at. Nice selection of greeting cards, vitamins, snacks n much more. Customer service is better than at the Rite Aid in Longview. I was taking pictures 4 this review and was being watched due 2 suspicious activity. Duh....we can take pictures of whatever whenever folks! Take a chill pill mister!

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